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Warrior Addict
  • 0
  • Shop
    • All
    • Sales
      • Seasonal Sales
      • Sample Sales
      • Pre Loved Sales
    • New In
    • Gifts
    • Mats
    • Bottoms
      • Pants
      • Shorts
    • Tops
      • vests
      • t-shirts
      • long sleeved
      • Hoodies
    • Accessories
  • WA® YOGA
  • WA® ZEN
  • Brand Warriors
  • Values
    • Pro-planet Activists
    • Peaceful Revolutionist
    • Transparent Traders
  • News

Customer Support

support@warrioraddict.com
Shipping
  • UK
  • North America
  • European Union (Exc UK)
  • Rest of World
  • Failed Delivery
  • Preorders
Taxes & Duties
  • VAT
  • Import Duties, State Duties and Local Taxes
Returns & Exchanges
  • Returns & Exchanges
Fit Guide
Care Instructions
Legal
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Shipping: UK

ROYAL MAIL OR EVRI TRACKED – 5-7 WORKING DAYS @from £4.00 to £30.00

Weight (grms.)
0 - 400 £4.00
401-1200 £8.00
1201 - 3000 £12.00
3001 - 6000 £15.00
6001+ £30.00

PLEASE NOTE: ALL orders go out fully tracked. Full tracking information will be provided to you when you receive your dispatch confirmation. Transit times quoted are in working days and these are based on deliveries to major cities. Please note that deliveries to remote areas outside major cities may have longer transit times.

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Shipping: North America

DHL or EVRI TRACKED: 7-10 WORKING DAYS $15.00 to $45.00

Weight (grms.)
0 - 400 $15.00
401-1200 $20.00
1201 - 3000 $28.00
3001 - 6000 $35.00
6001+ $45
PLEASE NOTE: ALL International orders go out fully tracked and signed for so it is important that someone is available to sign for the items when they are delivered. Full tracking information will be provided to you when you receive your dispatch confirmation. Transit times quoted are in working days and these are based on deliveries to major cities. Please note that deliveries to remote areas outside major cities may have longer transit times.
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Shipping: Rest of World

DHL or EVRI TRACKED: 10-20 WORKING DAYS $18.00 - $55.00

Weight (grms.)
0 - 400 $18.00
401-1200 $25.00
1201 - 3000 $30.00
3001 - 6000 $45.00
6001+ $55.00

PLEASE NOTE: ALL orders go out fully tracked and signed for so it is important that someone is available to sign for the items when they are delivered. Full tracking information will be provided to you when you receive your dispatch confirmation. Transit times quoted are in working days and these are based on deliveries to major cities. Please note that deliveries to remote areas outside major cities may have longer transit times.

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Shipping: European Union

DHL or EVRI TRACKED : 7-10 WORKING DAYS €12.00-€40.00

Weight (grms.)
0 - 400 €12.00
401-1200 €18.00
1201 - 3000 €20.00
3001 - 6000 €28.00
6001+ €40.00

PLEASE NOTE: ALL orders go out fully tracked and signed for so it is important that someone is available to sign for the items when they are delivered. Full tracking information will be provided to you when you receive your dispatch confirmation. Transit times quoted are in working days and these are based on deliveries to major cities. Please note that deliveries to remote areas outside major cities may have longer transit times.

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Failed Delivery or Lost Items

It is very important that you supply us with the correct address and postcode! Warrior Addict cannot be held responsible for lost items due to incorrect/incomplete delivery addresses being supplied. What you enter at checkout is what goes on the label so please be careful! Please check your order confirmation e-mail and contact us immediately if you notice any errors or missing information. Unfortunately once the item is dispatched we will be unable to make any changes.

If you are having your order delivered to a work address the business name must be supplied.

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PRE-ORDER

If you pre-order an item from our website, the same terms and conditions apply as for all other purchases. The full amount, including taxes & shipping ( if applicable) will be deducted from your credit card once you have placed the order.

An estimated shipping date will be stipulated on the product description page, please note that this is only an estimated shipping date and the products could be shipped at a later date. If the products are not shipped to you within 60 working days from the date of the original purchase, then you have the right for a full reimbursement that includes all taxes and shipping costs paid. Please email support@warrioraddict.com and request your right to the full reimbursement and the money will be returned onto your credit card that you purchased the items with within five working days after the notification from us that we have actioned the reimbursement.

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IMPORT DUTIES & TAXES

VAT

UK SHIPMENTS

At present all of Warrior Addict’s items shipped within the UK will be subject to a 20% UK VAT rate payable to the United Kingdom, this VAT will be paid to Warrior Addict by the purchaser and it will be stated in the purchasers invoice which will be included in the shipment and also via an E-Order Confirmation Receipt.

EU SHIPMENTS

Items shipped outside of the UK will be presented to you at a 0% VAT rate, with no other taxes or import duties, however, you may be charged VAT & other Taxes/ Duties upon or before receipt of these items by the final destination country , the amount levied will depend on the countries own taxation policies.

NORTH AMERICA & REST OF WORLD

Items shipped outside of the UK will be presented to you at a 0% VAT rate, with no other taxes or import duties, however, you may be charged VAT & other Taxes/ Duties upon or before receipt of these items by the final destination country , the amount levied will depend on the countries own taxation policies.

 
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Import Duties, State Duties and Local Taxes.

Asides from VAT (see above) please note that there may be import duties or local taxes charged for deliveries made outside of the UK. These are not included in the item price or shipping cost. Unfortunately, we have no control over these charges and cannot tell you what the cost would be, as customs policies and import duties vary by country. Should these import duties, taxes and charges not be paid then the items will be retuned to us and you will be charged shipping costs. For any queries you may have, we recommend that you contact your local customs office.

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Customers Returns & Exchanges

If you're looking to return a faulty or incorrect item, please send an email to support@warrioraddict.com so that we can help you with this.

ALL RETURNS

Three Simple Steps:

  1. Please fill out the returns form that was inserted with your goods and include this form when you send the items back to us.
  2. Please securely package and seal your items and send them back to us at the following address:
    WARRIOR ADDICT LITTLE PARMOOR PARMOOR LANE FRIETH OXFORDSHIRE RG9 6NL UK Tel -  +44 (0) 1494 88 36 34
  3. Please use a reputable courier company with tracking , the goods are your responsibility until they reach our warehouse.

Lost your Returns Form ? That’s OK please just insert the following information with your return’s shipment:

  1. You Full Name
  2. Your Email Address
  3. Your Order Reference Number
  4. The Reason For The Return.

Don’t have your order reference number ? Please email us support@warrioraddict.com

IMPORTANT If the items are sent without the form or the above required information we will have no trace that they came from you and as a consequence will not be able to refund you the money. 

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Customer Returns & Exchanges Outside The UK

If you're looking to return a faulty or incorrect item, please send an email to support@warrioraddict.com so we can help you with this.

  • For all returns outside of the UK the cost will be at your expense.
  • Please return the items using a reputable courier company with tracking as the goods are your responsibility until the reach the warehouse.
  • Please send all returned items to the following address:

    WARRIOR ADDICT
    C/O EXACT ABBACUS
    Unit 20 Matrix Way
    Buckshaw Village
    Chorley
    Lancashire
    PR7 7NB
    UK

  • You can return any item for a full refund within 28 days of receiving your original order.
  • All goods will be inspected on return.
  • The goods are your responsibility until they reach the warehouse, so make sure it’s securely packed so that it can not get damaged in transit. We suggest sending them back in re-sealable ploy mailer that we sent them out to you in.
  • We are not responsible for any items that are returned to us by mistake.
  • All labels and swing tags should be fully intact and the items in their original condition.
  • In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
  • We currently do not offer an exchange service. If you would like to exchange an item please return it using the appropriate return procedure. Once the item has been retuned to us and you have received a refund, simply go back to our site www.warrioraddict.com and order the item again in the correct size.

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Care Instructions

All of our garments have been made with very high quality fabrics. There may be a small amount shrinkage after the first wash. Please wash all garments at a low temperate @30°C or under and on a low spin. Line dry, do not tumble dry and Iron on a low heat.

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